Services of our Call-Center

Reminder calls

Calls are made on behalf of your company in a period of few days before the date of payment. This makes your clients more organized with their payments.

Notification calls

Calls are made on behalf of your company or on behalf of FASP immediately after the date of payment was missed and during the first 30-60 days of delinquency.

Other standard services of Call-Center

All employees of our call-center are adequately trained to establish contact and to conduct effective negotiations aimed at collecting delinquent payments.

Our call-center is equipped with the state-of-the-art telephone software provided by Avaya. This allows us to make our calls highly effective, to increase the number of calls we can make and to improve the quality. Using Avaya solution we can control and manage the workload an quality standards of our employees.

Services of call-centre are paid for at fixed rates.

Our managers will be glad to provide more information on our services. Please, do not hesitate to contact us at any time convenient for you by phone:

+7 (495) 641 2413 or by e-mail: